To provide you with the best possible user experience, this website uses cookies. Privacy Policy

Okay
  • Home /
  • Knowledge Hub
Need help? - Mon - Fri 8:30 - 17:30
0333 070 6013

Knowledge Hub

We understand insurance can be complicated so we have created a range of helpful content to help guide you, written by our experts.

FAQ's

Browse our frequently asked questions to find helpful answers to your business insurance queries.

Browse all FAQ's
General FAQ's

Find answers to the most common questions about business insurance, coverage options, and what to expect.

Making a claim

Get answers to common questions about filing a business insurance claim and what to expect during the process.

Product FAQ's

Learn more about our business insurance products, what's included, and how they can protect your company.

Making a change

Find out how to update your business insurance policy, from adjusting coverage to changing business details.

Payment

Get answers to your questions about billing, payment methods, due dates, and managing your account.

Complaints

Learn how to raise a concern or file a complaint, and what to expect from our resolution process.

Can’t find the answer you are looking for? - Contact our experts

Latest articles

Explore our knowledge hub to stay updated on the latest help and guidance for your business.

Browse all articles
Featured

22 July 2025 - 5 minute read

Understanding the different types of business insurance

Written by Michael Lawrence

22 July 2025 - 5 minute read

What is professional indemnity insurance?

Written by Michael Lawrence

22 July 2025 - 5 minute read

What is public liability insurance?

Written by Michael Lawrence